Titolo del Lavoro: Front Office Manager - Six Senses Rome

Compagnia : IHG

Riepilogo del Lavoro

Front of the House Manager As Front Office Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses.

I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel. Duties and Responsibilities As Front Office Manager, I will assume full responsibility for the efficient operation of the\u202fFront Office department to provide exceptional products and services within brand operating standards.\u202f\u202f The duties and responsibilities will include Have a thorough knowledge\u202fof all facilities and services offered by the hotel including\u202ftype of rooms available as well as their location and layout,\u202fselling status, rates, and benefits of all packages plans,\u202fcredit policy of the hotel\u202fand reservation coding.\u202f Understand the hotel''s policy on guaranteed reservations and no-shows. Process advance deposits on reservations. Track future room availabilities\u202fon the basis of\u202freservations.

I\u202fam able to\u202fdetermine room rates based on the selling tactics of the\u202fresort.\u202f Oversee the\u202fmanagement of the guest history and profile system in conjunction with the Reservations Manager.\u202f Support the Director of Rooms\u202fand focus on the rejuvenation of the room experience. Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest\u2019s needs are determined\u202f/met\u202fand oversee the overall smooth operation of guest arrivals.\u202f Ensure that all set policies, procedures, best practices are in place and rigorously enforced.\u202f Instill a cost-focused philosophy through training and education. Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. Strictly adhere to LQA Standards. Qualifications To execute the position of Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following Possess a Bachelor\u2019s degree in Hotel Management, Business Administration or related field plus four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. Fluent in English and Italian; I understand that additional languages are preferred. Eu work Permit. The above is intended to provide an overview of the role and responsibilities for a Front Office Manager at Six Senses Rome.

It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses Rome is an equal opportunity employer.

This policy applies to all terms and conditions of employment. Don''t quite meet every single requirement, but still believe you''d be a great fit for the job We''ll never know unless you hit the ''Apply'' button.

Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual''s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Job Type : Full Time

Created: 2025-11-10

Location: Roma, Roma